Certified Business Analysis Professional (CBAP) — Question 164

A business analyst (BA) has been coordinating several meetings with stakeholders to reach consensus regarding the solution design to implement a global currency exchange system for an international bank. Consensus has not been reached yet, although BA has great communication skills and is trusted by all stakeholders. The stakeholders formally approved the business need initially.
Why is there disagreement?

Answer options

• A. The requirements are interpreted differently by each stakeholder.
• B. The requirements are incorrectly traced.
• C. The approval authority for the solution is unclear.
• D. More solution alternatives need to be generated.

Correct answer: A

Explanation

The correct answer is A because differing interpretations of requirements among stakeholders can lead to disagreements, even if they initially approved the business need. Options B, C, and D do not directly address the core issue of interpretation, making them less relevant to the scenario presented.