Microsoft Dynamics 365 Fundamentals (CRM) Free Practice Exam Questions

75 real Microsoft Dynamics 365 Fundamentals (CRM) exam questions with answers and AI explanations. Microsoft certification prep — page 5 of 8.

Question 100: A company uses leads and opportunities to track potential sales. Salespeople have a difficult time determining prioritizing opportunities. You need to ensure o…
Question 106: A company hosts webinars to attract new business. The company wants to create and manage webinars and attendees. You need to determine how webinars will be man…
Question 109: A company interacts with customers on the company website. The company wants to improve the customer experience by using conversational AI to filter informatio…
Question 116: A company plans to use Dynamics 365 Sales. The company requires every AI feature related to sales be available. You need to determine which solution to use. Wh…
Question 117: You need to identify the data sources that Microsoft Copilot for Sales can use. Which two sources should you identify? Each correct answer presents part of the…
Question 119: You use Dynamics 365 Sales for opportunity management. Different salespeople collaborate on opportunities but do not always have the required permissions to ac…
Question 132: A company is using a customer engagement app in Dynamics 365. A user requests a list of all accounts with disqualified leads. You need to provide the list. Wha…
Question 133: A company is evaluating finance and operations features. The company has multiple jobs that must be run in batch concurrently overnight. The company is concern…
Question 135: A company wants an application that meets the following requirements: • Display the latest news about the company. • Recommend leads to sales team members. You…
Question 136: A customer service supervisor uses the Omnichannel Sentiment Analysis dashboard. You need to describe how the dashboard can be personalized. Which two personal…