Salesforce Field Service Lightning Consultant (legacy) Free Practice Exam Questions

35 real Salesforce Field Service Lightning Consultant (legacy) exam questions with answers and AI explanations. Salesforce certification prep — page 1 of 4.

  1. Question 1: Universal Containers wants to measure their adherence to specific SLAs for all Work Orders. In which order should a Consultant implement the setup to achieve t…
  2. Question 2: Universal Containers (UC) wants to better understand their service business and Field Service Technician teams' schedules. A Consultant suggested UC start to f…
  3. Question 3: Universal Containers wants their Field Technicians to indicate if any of their Service Appointments are at risk of not being completed on time. They would like…
  4. Question 4: Universal Containers does not want the lunch break to interfere with existing scheduled work. How should a Consultant configure the Scheduling Policy to ensure…
  5. Question 5: Universal Containers wants to track the work that is performed on the customer's install base. What object relationship should the Consultant focus on to meet…
  6. Question 6: Universal Containers sells products that are made up of serialized components. Field Technicians often need to work on a specific component. How should a Consu…
  7. Question 7: Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site. The…
  8. Question 8: Universal Containers provides prompt service and has multiple service levels for different customers. Over 50% of Service Appointments are created on the same…
  9. Question 9: Universal Containers wants to allow Field Technicians to view work progress through the Work Order Line Item card in the Field Service mobile app. How can this…
  10. Question 10: Universal Containers (UC) is using Field Service and has customer meetings at UC's offices. When booking meetings, they would like them to begin on the hour, e…